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FAQs

Is Radhey Collection An Indian Company?

Yes. Radhey Collection is a registered private limited Indian company. Radhey Collection has a chain of retail stores in India.

Where Is Radhey Collection's Head Office Located?

The Head Office is in Jaipur at: Near MPS School, Pratap Nagar, Jaipur, Rajasthan, India Tel: +91 9414321321, email: [email protected]

Where Can I Buy Radhey Collection Products In India?

We retail our products through exclusive company-owned stores as well as franchise stores across India. For a detailed list of Radhey Collection stores in India, visit Stores on the bar above. We also offer online sales through our Radhey Collection website at www.radheycollection.com

Are Gift Vouchers Available At The Stores?

Yes. Gift Vouchers are available at all our stores.

How Will I Know If You Have Received My Order?

During the payment process you will be given a confirmation that your credit card has been successfully processed. You will also be given an order confirmation number through an email from Radhey Collection.

How Do I Check My Order Status?

You can view your order status at any time once you have placed your order, through My Orders options after logging in to your Radhey Collection account on Radhey Collection website. We try and dispatch all the orders from our warehouse within two working days and then you can track your order from Track your order option on the homepage of www.radheycollection.com through the FedEx tracking system.

Is It Safe To Use My Credit Card Online At radheycollection.com?

We do not store credit card information on our website. Your credit card information is safe with our payment solution providers – PayU and PayPal.

How Long Will It Take To Receive My Order?

We make every effort to process your order as quickly as possible. We usually require 5 working days to dispatch your order. However if the quantities ordered are more than 5 pieces per product per style, or in case the item ordered is under production it may take longer to process the order. In such cases we keep you posted through email.

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